Trust & Safety

Violation of these guidelines may result in a warning, temporary suspension, or permanent removal.

The following are grounds for immediate and permanent removal, with no appeal:

• Harassment, threats, or abuse of any user.
• Uploading illegal content of any kind.
• Impersonating another person, business, or ScouttOpp staff.
• Attempting to hack, scrape, or compromise the platform.
• Creating fake accounts or using accounts on behalf of others without consent.
• Discriminatory conduct based on gender, caste, religion, race, disability, sexual orientation, or any other protected characteristic.

If you encounter conduct that violates these guidelines, email trust@scouttopp.com with: the user profile in question, a description of what happened, and any relevant screenshots. We review all reports seriously and typically respond within 2 business days. Reporter identity is kept confidential.

ScouttOpp reserves the right to issue warnings, suspend accounts pending review, permanently remove accounts for serious or repeated violations, or take legal action where conduct violates applicable law. We may act without prior notice where the violation is serious or involves immediate risk to other users.

ScouttOpp is not an open job board. Every candidate profile an employer sees has been reviewed by a real person on our team. This is what makes the platform valuable to employers — and keeps the community high-quality for candidates.

Candidates apply by submitting a Google Form. The form asks for your name, contact details, creative role, years of experience, portfolio link(s), and a short bio. Submitting does not guarantee access.

Our team manually reviews each application based on:

• Completeness and clarity of the application.
• Portfolio quality and professional relevance.
• Alignment with the creative roles the platform supports.
• Whether the applicant appears to be a genuine creative professional.

We do not discriminate on the basis of gender, race, religion, caste, nationality, disability, age (above 18), or sexual orientation.

• Approved: you will receive an email invitation to create your account. The invitation is time-limited (7 days), single-use, and non-transferable. Contact support@scouttopp.com if it expires.
• Rejected: you will receive a notification. We do not provide detailed feedback. You may re-apply after 90 days — a previous rejection does not guarantee a future one.
• Deferred: your application may be held for re-review at a later stage.

Once active, being a verified candidate does not automatically make your profile discoverable. Your profile must reach a minimum completeness threshold first — check your completeness score in your dashboard.

Candidates trust us to only expose their profiles to legitimate, professional employers. Access to our candidate community is a privilege, not a right — and we take that seriously.

Employer access is available to registered companies, creative agencies, freelance studios, and startups seeking creative hires. We do not currently grant access to individuals hiring for personal purposes, or to staffing agencies acting on behalf of undisclosed clients.

• Company name and website (must be publicly accessible and verifiable).
• Industry and types of roles you hire for.
• LinkedIn company page or equivalent professional presence.
• The email domain used to register (generic domains may require additional verification).

We may contact you for additional documentation if needed. We reserve the right to reject applications where the company cannot be independently verified, or where a previous account from the same company was terminated for policy violations. Rejection decisions are at ScouttOpp's sole discretion.

Upon receiving employer access, you agree to:

• Use candidate data only for legitimate internal hiring purposes.
• Not share, export, or distribute candidate profiles outside your hiring team.
• Not contact candidates outside of ScouttOpp-facilitated channels without their separate consent.
• Comply with all applicable employment, labour, and anti-discrimination laws.

Employer accounts are subject to periodic review. Access will be terminated immediately if candidate data is misused, if the company misrepresented itself during verification, or if our Terms & Conditions are violated.

Community reports: trust@scouttopp.com
Employer enquiries: employers@scouttopp.com
Candidate support: support@scouttopp.com